Competitive and affordable products
Our philosophy of continuous improvement means that you are always guaranteed individual attention and superior products, which will meet your needs and exceed your expectations.
Why choose Sirago?
One of the core pillars which our business is founded on is a client-centric approach, translating into exceptional client- service standards with regards to quality and timeliness; efforts to ensure continual improvement and success; and real, appropriate and cost-ffective product solutions.
Cover for hospitalisation shortfalls include gap cover, co-payment cover and cover for the voluntary use of non-designated service providers for prescribed minimum benefit conditions (except in the event of an emergency). Out-of-hospital benefits include cover for the shortfalls resulting from the difference between what medical schemes pay and what day-to-day specialist doctors charge, for appliances and for emergency room treatment as a result of accidents and emergency illness.
The stated benefit amount payable is not related to the specific cost of any medical expense shortfall or non-medical expense cover as a result of hospitalisation. Our first priority is to provide our policyholders with the peace of mind to focus on recovery and recuperation, which is why we do our underwriting at application, rather than claims stage. We also pride ourselves on effective turn-around times — in order to achieve this, Sirago have weekly pay runs.
Our core business revolves around the provision of critical benefits to policyholders who are faced with unforeseen medical expense shortfalls, which are not fully covered by their medical schemes.
We strive towards continuous improvement
What’s going on in the world of Gap Cover Insurance.
Here are the answers to your questions
Gap Cover is the invaluable safety net that covers the shortfall between what medical schemes pay and what specialist doctors charge. Without this, policyholders may find themselves paying for unexpected costs from their own pockets.
We cover policyholders and beneficiaries of all ages. The benchmark for premium determination is based on whether you join as an individual, or as a family, and the prospective policyholder’s age at the inception of the policy according to the following three age bands:
• 54 years and younger,
• 55 years to 64 years, and
• 65 years or older.
The fixed amount excess imposed in terms of your medical scheme rules for undergoing a specific procedure whether in or out of hospital. This will include, for example MRI scans, CT scans, ultrasound scans, and scopes.
The amount you have to pay in terms of your medical scheme rules when you are admitted to a hospital that is not a designated service provider as provided for in your medical scheme rules.
The fixed amount you have to pay in terms of your medical scheme rules when you are admitted to hospital as an in-patient.
The Gap portion claimable for the difference between the medical scheme rate and the charged amount for the listed set of primary care consultations applicable per option.
Coronavirus (COVID-19) is having a significant impact on the world and now on South Africa. On Sunday evening, President Ramaphosa declared a national state of disaster, “a measure proportionate to the severity of the threat to our people, to our society and to our economy.”
As a business that connects with millions of South Africans, we feel the responsibility to respond in a manner that meets the level of urgency that the President has requested. We are committed to rallying together with all citizens to protect the wellbeing of our nation. This is aligned with our Group’s value of partnership, which is the only way that we can collectively overcome this challenge to our country.
We have already put into action a number of key plans to minimise the threat of this virus and to ensure the safety of our people and our customers.
Our business is centred around you and we are deeply grateful for your loyalty and passion for our brand.
In the words of our President, “This too shall pass. We shall overcome. We are South Africans.”
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